tag:blogger.com,1999:blog-5411967205486033336.post8767017917384569285..comments2023-05-02T04:21:54.688-07:00Comments on Iowa State University HCI 596: Usability Study Design TipsMike Orenhttp://www.blogger.com/profile/00613391845005047738noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-5411967205486033336.post-40256374332905339792009-08-09T15:49:48.928-07:002009-08-09T15:49:48.928-07:00I was luck that I took an “evaluation” course las...I was luck that I took an “evaluation” course last spring that helped me tremendously creating evaluations and usability study. I am not sure if I could have done well in those areas without taking this course.<br /><br />The course taught me how to create effective surveys that people would take and provide valuable answers. We also learned to evaluate evaluations too. You talked about how participants just took survey because of making closed-ended questions (Likert-scale). I totally understand what you mean. What I learned in the course is to always mix question types. Closed-ended and open-ended question type should be used to mix up the survey. It forces participants to reflect back to what they just answered. In survey results, you get a good balance of open/closed-ended results that will help you determine what users are thinking. We also learned how to create interview questions and conduct interviews. We also learned to create good usability test too so that results I corrected were valid.<br /><br />I am sure we can find more resources about how to conduct interview, survey, and usability study.<br />You can check it out the books we used. <br /><br />Books:<br /><a href="http://www.amazon.com/Handbook-Usability-Testing-Conduct-Effective/dp/0470185481" rel="nofollow">Jeffrey Rubin and Dana Chisnell, “Handbook of Usability Testing”</a><br /><br /><a href="http://www.amazon.com/Program-Evaluation-Alternative-Approaches-Guidelines/dp/0321077067" rel="nofollow">Jody Fitzpatrick, “Program Evaluation”</a>Hiro Iinohttps://www.blogger.com/profile/04607664979349896865noreply@blogger.com