At my work place, one of my boss has a large poster of Service Design Tools hanging on one of the wall. It spurred an interesting discussion between me and her. This graphic representation of how each discipline is intertwined and where they have their roots is fascinating. It shows the inter-relation, history as well as mile stones in each field. Hope you'll enjoy as much as I did.
Thanks for sharing this detailed posted, I +1ed to refer back. It's interesting to see the tools and their years along with the people who brought them to life.
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